Privacy Policy
Last updated: 18 April 2026
Heritage iQ Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data transparently and securely.
This Privacy Policy explains how we collect, use and protect information when you visit our website: https://heritageiq.com
1. Who We Are
Heritage iQ Ltd
Email: info@heritageiq.com
If you have any questions about this policy or how we handle your data, please contact us using the details above.
2. What Information We Collect
We may collect and process the following information:
Information you provide directly
When you contact us using our website contact form or by email, we may collect:
your name
your email address
your telephone number (if provided)
your organisation name (if provided)
the contents of your enquiry
Technical Information
When you visit our website, certain technical information may be collected automatically, such as:
IP address
browser type
device type
pages visited
date/time of access
This may be collected through server logs or cookies.
3. How We Use Your Information
We use your information to:
respond to enquiries
provide information about our services
improve our website and user experience
maintain website security and performance
comply with legal obligations
4. Legal Basis for Processing
Under UK data protection law, we rely on the following lawful bases:
Legitimate interests – responding to enquiries and operating our business
Consent – where required for cookies or optional communications
Legal obligation – where processing is required by law
5. Cookies
Our website uses cookies and similar technologies.
Please see our Cookie Policy for further details.
6. Contact Forms
If you submit an enquiry through our contact form, your details will be used solely to respond to your request and any related business discussions.
We do not sell your personal information.
7. Sharing Your Information
We may share data with trusted service providers who help us operate our website and business, such as:
These providers are required to handle data securely and only for legitimate purposes.
8. Data Retention
We keep personal data only for as long as reasonably necessary for the purposes described above, including responding to enquiries and meeting legal or administrative obligations.
9. Your Rights
Under UK GDPR, you may have rights including:
access to your personal data
correction of inaccurate data
deletion of your data
restriction of processing
objection to processing
data portability (where applicable)
To exercise your rights, please contact: info@heritageiq.com
10. Complaints
If you are unhappy with how we handle your data, you may complain to the UK Information Commissioner’s Office (ICO):
https://ico.org.uk
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.
